How to Enable a Daily Update in Your Actions

Whether they happen in a quick 1:1 meeting with a manager or an asynchronous call with teammates, a daily update is a vital tool to ensure teams are on the same page about business priorities and issues. They can be as simple as a log or activity report, or more reflective and in-depth about individual decisions, challenges, or accomplishments. They are often facilitated by a manager or team leader and can be delivered via email, app notifications, brief meetings, or platforms like tchop(tm).

To enable daily updates in your Action, configure one of its intents as the triggering intent for this feature, and then set a conversation to offer a daily update option. Consider adding a prompt for subscribing to daily updates in the form of an Assistant notification, either mid-conversation or as a suggestion chip when the user exits your Action successfully.

Prompting users to subscribe can help you increase the likelihood that they will continue using your Action. However, as with other prompts, it is important to give users context so that they understand why this is a good idea for them. This can be done by showing them the benefit of your Action first before offering a subscription prompt, and avoiding repeating the prompt in too many contexts. It is also recommended that you add a feature to your Action that allows you to collect custom parameters from users when they register for daily updates and reference these values in the conversation when fulfilling the intent (instructions vary depending on whether you are using Dialogflow or the Actions SDK). This will allow you to personalize the information provided to each user, increasing their engagement with your Action over time.